At Myro Gear, customer satisfaction is our priority. Please review our Return & Refund Policy carefully before making a purchase. By shopping with us, you agree to the following terms.
1. Return Policy
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Due to our cash-on-delivery (COD) payment system, all sales are final.
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We only accept returns in cases of defective, damaged, or incorrect items received.
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Customers must notify us within 48 hours of receiving an order to request a return.
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Returned products must be unused, in their original packaging, and include all accessories.
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Returns will be reviewed before approval, and Myro Gear reserves the right to reject any return that does not meet our criteria.
2. How to Request a Return
If you receive a defective or incorrect product, follow these steps:
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Email us at [email protected] within 48 hours of delivery with:
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Order number
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Description of the issue
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Clear photos of the product and packaging
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Our support team will review your request and provide further instructions.
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If approved, we will arrange for the return shipping process.
3. Refund Policy
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Since we operate on a cash-on-delivery (COD) basis, refunds are not issued.
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In case of a return approval, we offer:
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Replacement of the same item, if available.
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4. Non-Returnable Items
We do not accept returns for:
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Items damaged due to customer misuse or improper handling.
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Products that have been used, altered, or not in their original condition.
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Any item reported beyond the 48-hour return window.
5. Cancellation Policy
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Orders cannot be canceled once they have been confirmed and processed.
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If you refuse to accept the COD order upon delivery, Myro Gear may restrict future orders from your account.
6. Contact Us
If you have any concerns regarding our Return & Refund Policy, please contact us: 📧 Email: [email protected]